A practical approach for identifying critical tacit knowledge, designing how it moves, and ensuring it doesn’t leave when people do.
How to Build a People-Based Information System
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Articles
Sometimes the Pattern Arrives Before the Explanation
You don’t need to understand why something is happening before you can start learning from it.
Overhauling Governance with Strategic Subtraction
If your governance documents don’t capture the assumptions behind your decisions, future leaders will eventually have to relearn the same lessons
Cinematic Visionography
Strategy’s most important component—by far—is the organization’s vision. To be clear, strategy should not be confused with anything happening before the next three years; or how any short- or long-term goals are to be accomplished. Strategy is about what your company...